Hostel Manager - Truro
Hostel Staff
Hostel Manager - Truro
Reports to: Director of Hostel Operations, ENEC
Location: Truro, MA
Category: Exempt, Full-time (40hrs) seasonal (June-September
2008)
Housing: Live-in position
Job Description:
All Hostel Managers actively engage in achieving the mission
of HI-USA, "to help all, especially the young, gain a greater
understanding of the world and its people, through hostelling."
Each Manager is responsible for all facets of their hostels'
day-to-day operations as well as general oversight of the
hostel operations in accordance with the purpose and goals
of HI- USA and the policies of the Eastern New England Council.
Oversee all aspects of hostel operation at 40-50 bed location,
including daily operation. Provide high quality guest service,
ensuring a safe, clean, and welcome atmosphere. Promote hostelling
and environmentally sound practices. Train, supervise and
evaluate all volunteer and paid staff, and contract labor.
Manage all fiscal aspects of operations. Supervise the maintenance
and upkeep of hostel building, equipment, grounds, furnishings,
and fixtures. Ensure compliance with all HI standards. Represent
the hostel to local officials, neighbors, media and the general
public. Local marketing, such as distribution of brochures.
Maintain, and seek out new, local discounts with local retailers,
restaurants and recreational activities. Maintain ongoing
communication with supervisor. Maintain educational programs.
Other duties as assigned by the supervisor.
Qualifications:
Must have:
- High School degree and/or equivalent work experience in a hostel, is required. College coursework in business management or hospitality management preferred.
- Facilities and/or personnel management experience.
- Ability to work effectively without immediate supervision.
- Customer service experience and enjoy working with the public.
- Excellent oral and written communication and organizational skills.
- Must be flexible regarding work schedule: must work evenings, early mornings, holidays and weekends.
- Computer skills (Windows OS, Microsoft Office and QuickBooks)
Desired:
- Hostelling experience and support of the mission and goals of HI-USA.
- Experience handling cash and recording sales transactions.
- Property management system experience particularly if
with ASSD.
- International and/or domestic travel experience.
- Additional experience in one or more of the following areas: cleaning, building, maintenance, bookkeeping, reservations, and/or supplies purchasing.
- Live-in work experience preferred.
- Knowledge of a second language.
Compensation based on experience; housing provided benefits.
For more information on the hostel, visit www.capecodhostels.org.
Send letter of interest and resume to:
Bob Sylvia, Director of Hostel Operations
HI-Boston
12 Hemenway Street
Boston, MA 02115
Or email.
Hostel Staff
The Eastern New England Council of HI-USA is accepting applications for the staff positions at our Cape Cod and Islands hostels. We have hostels in Martha’s Vineyard, Nantucket, Eastham and Truro.
Position Title: Hostel Staff
Reports To: Hostel Manager
Category: Non-Exempt Seasonal (May – October 2008 – varies
depending on location)
Housing Available
Job Description
Desk Staff
Responsibilities include, but are not limited to, checking people
in and out; using a cash register and handling cash and credit
card transactions; setting up breakfast (no cooking); answering
phones and replying to emails; processing reservations via phone,
email, online reservation system, and in person; answering loads
of questions about what to do, where and when; entering data
in the computer using excel; sometimes helping with housekeeping
and laundry; minor maintenance, like unplugging a toilet; welcoming
groups; acting as social director....all while having fun!
Housekeeper
Daily housekeeping tasks may include, but are not limited
to: laundering lots of sheets and towels, making beds, washing
dishes, cleaning the kitchen including the refrigerators,
sweeping and/or vacuuming, mopping all bathroom and kitchen
floors, emptying garbage in rooms, bathrooms and kitchen,
dusting, washing windows, cleaning the bathrooms including
sinks, showers and toilets everyday, and keeping all common
areas looking neat.
Qualifications:
Must Have:
- High School degree and/or equivalent work experience in a hostel, is required. College coursework in business management or hospitality management preferred.
- Must be flexible regarding work schedule: must work evenings, early mornings, holidays and weekends.
- Hostel, retail and/or front desk experience which required cash handling and processing of credit card transactions.
- Computer skills (Windows OS, Microsoft Office and QuickBooks)
- Must be fully ambulatory as the position involves climbing stairs and/or walking on unpaved, rough ground.
- Must be able to lift weights up to 25 pounds
- Ability to work effectively without immediate supervision
Desired:
- Property management system experience particularly if with ASSD.
- Hospitality, guest services and/or public relations experience.
- Additional experience in one or more of the following areas: cleaning, building, maintenance, bookkeeping, reservations, and/or supplies purchasing.
- Live-in work experience preferred.
- Knowledge of a second language.
Compensation based on experience, reduced cost housing is provided, flexible hours: full time (40 hours per week) and part time positions available.
For more information on the hostel, visit www.capecodhostels.org.
Send letter of interest and resume to:
Bob Sylvia, Director of Hostel Operations
HI-Boston
12 Hemenway Street
Boston, MA 02115
Or email.
|
